Help
Answers to common questions, grouped by topic.
About SmartLP
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What is SmartLP?
A plain description of what SmartLP is and what it replaces.
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Who is SmartLP for?
The kinds of retailers SmartLP is built for.
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How SmartLP works
The four steps from an incident on the floor to a closed loop.
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AI and human review
What the AI does, what your team decides, and how edits are tracked.
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Staff safety and your team
How SmartLP keeps staff informed, and who can use it.
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Working with police
What SmartLP prepares when you choose to report.
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How SmartLP compares
How SmartLP differs from paper forms, video analytics and enterprise platforms.